The basher/digger example is something I would put in the same classification as the timezone case I mentioned where I wouldn't really care about the classification, especially if it was an end user entering it. Sure, I might lean one way or the other if I'm entering it but if I'm having an end user enter it shouldn't really matter for something along those lines.
Honestly though if I have some sort of form for the end user to enter stuff I probably wouldn't even worry about classification at that point; I'd probably just have it be something like 'Enter a ticket' and not ask them/call it either one. No reason to give them the illusion of choice if there's a 50% chance they'd be wrong either way. In theory I'd be reviewing them afterwards anyway and can classify them at that point by adding a tag or whatnot if it helps the organization.
All this said, usually in my day-to-day work it doesn't particularly matter to me what it's considered, I just work on the tickets on the board. The classifications are probably used by the product owners for prioritization/etc but doesn't matter much for the actual dev work. And I haven't had any personal projects complicated enough to worry about ticketing systems.
Honestly though if I have some sort of form for the end user to enter stuff I probably wouldn't even worry about classification at that point; I'd probably just have it be something like 'Enter a ticket' and not ask them/call it either one. No reason to give them the illusion of choice if there's a 50% chance they'd be wrong either way. In theory I'd be reviewing them afterwards anyway and can classify them at that point by adding a tag or whatnot if it helps the organization.
All this said, usually in my day-to-day work it doesn't particularly matter to me what it's considered, I just work on the tickets on the board. The classifications are probably used by the product owners for prioritization/etc but doesn't matter much for the actual dev work. And I haven't had any personal projects complicated enough to worry about ticketing systems.